About Us
About Lift Line UK
A company built on service, discipline, and a genuine commitment to building robust partnerships with our clients.
Our Foundation
Built on First-Hand Armed Forces Experience
Our Director, Phil Grimshaw, proudly served in the Armed Forces - and it is his values, his discipline, and his first-hand understanding of the challenges service leavers face that define the way this company operates.
Phil's service experience shapes everything at Lift Line UK. The emphasis on punctuality, accountability, teamwork, and delivering results under pressure are not corporate values written on a wall - they are lived behaviours, carried from uniform into the workplace.
Under his leadership, Lift Line UK provides professional, accredited forklift training and warehouse racking solutions across the UK - combining certified technical expertise with a culture of support that is genuine, not performative. This is not a company that bolted veteran support on as an afterthought. It was built around it.
Director
Phil GrimshawArmed Forces veteran and Director of Lift Line UK. Phil's military service is the foundation on which this company was built.
- Armed Forces Veteran Lived experience of service and transition
- UK Wide Operations Training and racking solutions nationwide
- Veteran Support Programme Funded & subsidised training for service leavers
Why It Matters
Empowering Logistics with Armed Forces Excellence
In the fast-paced world of warehousing and logistics - where reliability, precision, and efficiency are everything - supporting businesses that employ Armed Forces veterans is not just a social good. It is a strategic advantage.
Discipline & Reliability
Veterans are punctual, mission-focused, and consistent. They bring a standard of dependability that is difficult to replicate and immediately valuable on any site.
Safety-Conscious Operators
Trained to operate safely under pressure, veterans carry a deep respect for procedures and risk management - exactly what warehouse environments demand.
Leadership & Teamwork
Military service builds natural leaders and strong team players. Veterans understand how to follow direction, communicate clearly, and get the job done together.
Accountability & Improvement
A culture of accountability and continuous improvement is fundamental to military life - and it transfers directly into warehouse operations, training delivery, and leadership roles.
Through industry-leading training provided by Lift Line UK, these individuals are not only experienced - they are fully qualified operators and instructors, combining real-world operational excellence with certified technical expertise.
A distinguished career in service, now dedicated to creating pathways for veterans into meaningful civilian careers. Lt Colonel John Harker MBE brings credibility, connection, and genuine commitment to our shared mission.
Credentials & biography available on request.Our Partnership
Proud to Support Those Who Serve
Lift Line UK is proud to work in partnership with Lt Colonel John Harker MBE, whose ongoing commitment to supporting Armed Forces personnel plays a vital role in helping service leavers transition into meaningful careers within the warehousing and logistics sector.
Through this collaboration, we actively champion the integration of highly skilled, disciplined individuals into the industry - people who bring exceptional standards of punctuality, reliability, and professionalism. With the right training and support, these individuals go on to become qualified operators and instructors, strengthening the workforce and raising operational standards across the sector.
Together, we are dedicated to creating opportunities, recognising talent, and ensuring that those who have served are given the platform to continue making a valuable impact - now within the world of logistics.
The Team
The People Behind Lift Line UK
Kelly Donlan
Founder & DirectorKelly, one of the directors of Liftline UK, brings over 15 years of experience in the warehousing and logistics sector. With a strong foundation built at a leading manufacturer, Kelly developed expertise across multiple departments, gaining a comprehensive understanding of operational processes, efficiency, and service delivery.
Kelly later took on the responsibility of founding and managing her own nationwide MHE (Material Handling Equipment) training company, where she was accountable for business operations, client relationships, compliance, and training standards across the UK.
Her key strengths include leadership, organisation, and strategic coordination, with in-depth knowledge of logistics operations, service management, training delivery, and systems and project implementation. Kelly is recognised for her ability to streamline processes, drive efficiency, and deliver high-quality solutions that support both clients and operational teams.
Phil Grimshaw
Founder & DirectorPhil brings a wealth of sales experience, having worked for two global forklift truck market leaders before becoming a Director at a small local firm. He has over 20 years' experience in the industry.
Over this time, Phil has built strong relationships with a wide range of national and local companies, all of which he supports with equal dedication. Many of these contacts have become friends as well as business colleagues, and he approaches every task with commitment and professionalism.
Phil prides himself on finding effective racking and warehouse solutions by thinking outside the box, consistently going above and beyond to ensure customers' needs are met.
Before entering the industry, Phil served in the Royal Marines, where he was awarded the Commando Medal - a prestigious honour presented to the Marine who best demonstrates unselfishness, courage, determination and cheerfulness under adversity. These qualities continue to define his approach today.
Dave Grayson
Personable Professional with over 25 years in Warehousing, Distribution, Operations and Business Consultancy. Founder and Owner of my own businesses as well as working with SME's and Corporate Businesses employed in Senior Management and Director roles.
Proven track record of improving both infrastructure and systems within organisations alongside training/developing employees at all levels, to the requisite standard to deliver exceptional performance.
Award winner for delivering efficiency improvements in Right First Time (RFT) performance and Customer Service On Time In Full (OTIF) performance within Warehousing, Distribution & Operations.
Practical experience and expertise in all aspects of Management. Expert in Strategy, Continual Improvement, Financial, Operations, HR & H&S, People Development and Project Management within the Warehousing, Distribution, Operations and Consultancy sector.
My personal mission is to pass on my knowledge and expertise to businesses and their employees that need it. By doing so help them improve their efficiency, profitability, and brand performance in their relevant business sector.
Nicola Latham
Nicola brings over ten years of experience in administration, customer service and operational support. Having spent eight years working within the industry, she developed expertise in supporting customers, coordinating day-to-day operations and ensuring a seamless service experience
Known for her organisational skills, attention to detail and approachable manner, Nicola is experienced in providing effective support across multiple areas of the business, ensuring both clients and colleagues receive a professional and reliable service.
She is passionate about providing reliable support to both colleagues and clients and is excited to be part of Liftline UK's journey!
Want to Know More? Let's Talk.
Whether you're a business looking for training, or a veteran looking for support - we'd love to hear from you.